FAQ | Sweet Offroad

FAQ

Do you ship products?

Yes — anything purchased through our website ships right to your home.

How does buying at an in-person event work?

We bring product with us to every show, and we'll install it for you as time permits. If you want to guarantee an install slot rather than hope one's open, see below.

How do I book an install at a show?

Reserve your spot with a deposit ahead of time. That locks in your install time and lets us order your parts so they're ready and waiting when you arrive at the event. Deposits are non-refundable, since it holds a slot we can't offer to anyone else.

Installs are scheduled in one-hour blocks to make sure there's enough time to do the job right. When you book, we'll give you an estimate of how long your specific install will take based on the products you've picked.

What's your warranty and return policy?

Our installation workmanship is warrantied for 1 year after install. Manufacturer warranties on the parts themselves vary by brand. For full return terms, see our Refund Policy.

Will this part fit my Jeep?

Fitment questions? Just email us at mallory@sweetoffroad.com and we'll help you make sure you're getting the right part for your rig.

What payment methods do you accept?

Standard checkout, including Shop Pay Installments if you'd rather split up the cost.